UX

User Experience (UX) is comprised of interaction design, visual design, and user research but most importantly requires  empathy for your users and a passion to serve them well with the product(s) you build for them.  There are some great insights in Whitney Hess blog post entitled: "You’re not a user experience designer if…"

I believe that teams that work collaboratively to address problems / opportunities for their customers are most likely to deliver great experiences for their customers.  The following are some resources for techniques / practices that may be helpful in you and your team:

LEAN UX


PERSONAS

STORY MAPPING

PAPER PROTOTYPING & PARTICIPATORY DESIGN IN CONJUNCTION

PARTICIPATORY DESIGN PROTOTYPING

PAPER PROTOTYPING

RAPID PROTOTYPING

DESIGN STUDIO:


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